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Old 25 Aug 13
bloodelves88
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Facebook chat
Everyday when I log in to Raptr it tells me that my Facebook password/username is invalid. Simultaneously on Facebook, I am notified that an unrecognised computer or mobile browser tried to access my account.

I have saved the "browser" to allow logins from it multiple times, but every new day when I log in to Raptr, I get the same notification.

The only way to properly log in is to retype my Facebook chat password into Raptr

Any way to bypass this security check? Other than to disable the security?

Update 4/9/2013:

Here's a walkthrough of what happens every time I log in to Raptr:

1. I am told by Raptr that my Facebook username/password is invalid.
2. Simultaneously, this appears on Facebook:






3. Also simultaneously, I get this message on my phone:



4. I type the password that has been sent to my phone, and I can log in.

Works perfectly. But I have to do this every single time I log in. It has come to the point where I don't even log in to Facebook chat via Raptr anymore because it's too much of a pain.

What needs to be fixed:



When I click "save browser", I should only need to do it once. Every entry named "unknown" is made by Raptr. This should not be happening.
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Last edited by bloodelves88; 3 Sep 13 at 11:52 PM.
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Old 25 Aug 13
lordfirefox
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I've got this same problem. Facebook chat keeps disconnecting and my profile on Facebook is freaking out about it and disabling it calling it "Unauthorized access" It's starting to really irritate me.
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Old 28 Aug 13
thiagotw
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Same problem... and its starts a few weeks ago...
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Old 29 Aug 13
bloodelves88
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Bump. Cannot even connect to Facebook chat now. No matter how many times I "save browser", it tells me invalid username/password. Raptr needs to sort out the way it works with Facebook chat's security.

Edit: Ignore what I said. Apparently I have to input the Facebook chat password that is sent to my phone. Still does not solve the problem as I have to do this everyday I log in.
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Last edited by bloodelves88; 30 Aug 13 at 08:24 PM.
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Old 30 Aug 13
kaos420
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I have been having this same problem the last few weeks and after years of being a raptr user having switched from xfire I am seriously considering switching back, every day I have to authorize raptr on facebook several times. You guys really need to do something about this, I have found other threads over a week old about this same problem with no solution or any kind of indication that the problem is even being looked into.
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Old 31 Aug 13
bloodelves88
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Bump. Going to keep bumping this till I die.
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Old 31 Aug 13
shadowkillerz
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Or until they fix it. Save a life devs!!
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Old 31 Aug 13
ShaunV1
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Fun fact: the Raptr Devs used to work for Xfire as in they are the original Developers of Xfire.

Seems like I am not the only one who noticed this although I stopped using the Facebook feature of Raptr because of this issue they still have not fixed it or even given us any indication that they are looking into the issue.
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Old 3 Sep 13
burn
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Can you guys send in your logs?
I haven't seen this error, and I'm connected to Facebook chat right now.
Also, do you guys have a custom URL set for Facebook?
Or is it just numbers?
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Old 3 Sep 13
bloodelves88
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Quote:
Originally Posted by burn View Post
Can you guys send in your logs?
I haven't seen this error, and I'm connected to Facebook chat right now.
Also, do you guys have a custom URL set for Facebook?
Or is it just numbers?
I'm using a custom URL.

I've also updated the first post with a detailed walkthrough of what happens everytime I log in to Raptr with Facebook chat enabled.

Logs sent in.
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Last edited by bloodelves88; 3 Sep 13 at 11:59 PM.
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